Jason Nairn

ICT Wizard & Project Fixer

Welcome to my portfolio where you can explore my experience, skills, and projects in depth.

About Me

Hello, I'm Jason Nairn, an ICT professional based in Paisley but you knew that all ready how else would you end up here!
With a passion for technology and leadership. With years of experience in systems no one knows about anymore.
I've progressed from technical roles to management positions while staying hands-on with projects to keep my skills sharp.
Have a look around feel free to reach out with questions or comments!

Skills

  • ICT Management: Overseeing ICT operations, managing multiple teams, and maintaining key systems.
  • Project Leadership: Led multiple projects, including Office 365 migration, server infrastructure upgrades, and streamlining applications.
  • Vendor Support & Management: Managing vendor relationships and support contracts for software and hardware solutions.
  • Team Leadership & Training: Managed teams of up to 6 engineers, mentoring and growing a team, especially in white-label ICT projects.
  • O365 Administration & Migration: Migrated entire infrastructures to O365, downsizing on-premise Azure services, and utilizing Power BI for reporting.
  • Server Management: Linux and Windows Server management, including cloud SQL services, backup/archive management, and AD management.
  • Cyber Essentials Plus Certification: Guided company towards certification by leading resolutions and implementing necessary security upgrades.
  • Monitoring & Alerting Tools: Deployed Nagios, ELK Stack, and SCOM for real-time server monitoring and proactive issue management.
  • Network Management: VPN management, Remote support, and large-scale network projects, including fibre optic network installations.
  • Exchange Server Management: Managed Exchange servers across various roles, ensuring seamless email communication and migrations.
  • Helpdesk Management: Implemented ITIL-based helpdesk processes, improving customer service and response times using proactive monitoring solutions.
  • Remote & On-Site Support: Provided 1-3 line support across multiple regions, adapting to different infrastructure environments.
  • Service Delivery: Managed service delivery and security operations in high-pressure environments, including data-sensitive locations.
  • Application Deployment & Support: Extensive experience in application deployment, server migrations, and standardizing application environments.

Projects

Cyber Essentials Plus Certification

Managed the application servers and systems for cyber essentials plus certification, involving multiple upgrade projects and vendor management.

Azure Cyber-essentials

Application Support for J&J Denholm

Oversaw application support across divisions, including logistics software and food chain management. Maintainint critical application stacks for the company to operate.

Linux Logistics

Streamlined ICT Support Operations

Implemented processes to streamline application deployments, significantly reducing the support burden on the ICT team while also increasting standardisation of deployments.

Devops Automation

Managed Service Provider Operations

Running an MSP for several companies, expanded the team from 2 to 6 in a year took a step back when my children were born and returned to direct employment.

Msp Team-management

Infrastructure Management for QCMD & Qnostics

Managed the entire ICT requirements, migrating services from Small Business Server 2011 to Office 365.

Linux Cloud-migration

Power BI Dashboards Implementation

Utilized Power BI dashboards integrated with cloud SQL services for graphical and forecasting reports.

Azure Power-bi

ELK Stack and Nagios Monitoring Implementation

Set up ELK Stack and Nagios for proactive monitoring, enhancing the helpdesk's response capabilities.

Devops Monitoring Msp

NHS Scotland Projects

Provided engineers for national projects like Covid testing sites and vaccine rollout centers.

Msp Project-management